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​​​​​​​CEO BULLETIN: THE MEMBER ADVANTAGE PART 1


22nd April 2026
By Simon Tengende, CEO – AWCI Australia
This week, I want to introduce what I call The Member Advantage. At its simplest, it’s a mindset shift.
Every year, you make a decision to invest in your business through a membership subscription. The real question is not what does membership cost? The real question is:

This week, I want to introduce what I call The Member Advantage. At its simplest, it’s a mindset shift.

Every year, you make a decision to invest in your business through a membership subscription. The real question is not what does membership cost? The real question is:

What value are you extracting from it—and are you gaining an advantage over those who are not members?

Because that’s what this is about. Not participation for the sake of it. Not passive membership. This is about return on investment—commercial, strategic, and personal. When used properly, your membership should not cost you money. It should make you money, save you money, and position you ahead of the market. This week, I want to focus on three clear and practical advantages available to every member.

1. GET INVOLVED – GOVERNANCE AS A BUSINESS ADVANTAGE

One of the most underutilised advantages of membership is participation in governance—through the Board or State Advisory Committees (SACs).

This is not just about volunteering your time.

This is about having a seat at the table where real decisions are discussed—decisions that shape licensing, compliance, training pathways, and the broader operating environment for your business.

Let’s make this practical.

Imagine being part of a committee contributing to a submission on licensing. You are not waiting for change to happen—you are seeing it form in real time. You understand the direction, the intent, and the likely outcome.

Now think about what that means for your business.

You begin preparing early.

You align your systems, processes, and documentation. You position yourself ahead of compliance requirements before they are enforced.

While others are reacting—scrambling to adjust—you are already operating at the standard required.

That is not theory. That is advantage.

The contractor who is not plugged into these conversations continues operating as normal—unaware, unprepared, and ultimately exposed.

That gap is where opportunity sits.

Governance participation is not just influence—it is early visibility, and early visibility drives better business decisions.

2. MEMBER NETWORKING – ACCESS TO REAL-WORLD INTELLIGENCE

The second advantage is one of the most powerful—and often underestimated.

Access to other contractors.

Not just in your local area. Not just your immediate circle. But a broader network of experienced operators, across different markets, projects, and business models.

Consider this.

You’re dealing with:

  • Staff challenges
  • Pricing pressure
  • Product issues
  • Contract disputes
  • Cash flow or pipeline uncertainty

Now imagine having a room full of contractors who have faced—and solved—those exact challenges.

That’s what effective networking delivers.

Through committees, conferences, and events, you gain:

  • Diverse perspectives
  • Practical, tested solutions.
  • Real-time industry intelligence

It forces you out of potential isolation on sites and into relevance.

Because one of the biggest risks in business is operating day-to-day without stepping back to understand what’s changing around you. Members who engage consistently often tell the same story:

“Networking changed my business.”

Not because of one conversation—but because of sustained exposure to better thinking, better practices, and better connections. There are countless examples within our membership. If you haven’t already, I encourage you to read the latest On the Surface magazine, where Perry shares his journey and the role the association has played in it.

But here’s the key point:

The value is there—but you have to plug in to extract it.

3. MEMBER BUSINESS SOLUTIONS – REAL DOLLAR VALUE

The third advantage is the most direct: financial return. These are the tools and partnerships designed to save you money and improve your business performance immediately.

Let’s look at two examples.

(a) Shell Fuel Card – Immediate Cost Savings

Right now, global events are having a direct impact on your business. What’s happening in the Middle East—and specifically around the Strait of Hormuz—is influencing fuel prices globally. Many of us never thought a distant shipping route would affect our daily decisions, but here we are.

Fuel is now a real and increasing cost pressure. This is where the Shell Fuel Card becomes a clear member advantage.

Having access to a fuel discount—and having the card ready to use at any time—means you are positioned to capture savings whenever the opportunity arises.

Even small per-litre savings, across multiple vehicles, over time, can easily exceed your annual membership fee. That is a direct cost benefit and in the current environment, it is one of the most practical advantages available to you.

(b) Business Coaching – Driving Financial Performance

The second is less immediate—but potentially far more valuable.

Business coaching.

Continuous improvement in your business is not optional if you want to grow. Understanding your numbers, refining your systems, improving your margins, and strengthening your leadership capability all contribute to long-term success.

That’s why we’ve partnered with Peter Wrench.

We have seen firsthand—and heard directly from members and other trades—the impact his coaching has had on businesses. Increased profitability. Better control. Stronger decision-making.

This is not theory. It is measurable financial improvement. If engaging in a structured coaching program leads to:

  • Better pricing
  • Improved margins
  • Reduced waste
  • Stronger cash flow

Then the return on investment is not just equal to your membership—it can be multiples of it.

4. THE COST VS VALUE EQUATION

So let’s bring it back.

The question is:

  • Have you saved that through fuel discounts?
  • Have you gained that through one key business insight?
  • Have you positioned your business ahead of regulatory change?
  • Have you built connections that lead to work, solutions, or growth?

If the answer is yes—then you are not paying for membership.

You are investing in business advantage.

If the answer is no—then the opportunity is still in front of you. I am always available to chat about how to extract better value from your membership.

5. FINAL THOUGHT

The Member Advantage is real.

But it is not automatic.

It requires engagement. It requires intent. It requires you to actively extract value from what is available. Because the difference between a member and a non-member is not just access.

It is how that access is used.

My challenge to you is simple:

Don’t just be a member. Be a participant. Be a contributor. Be someone who extracts value—and turns it into advantage.

That is where the return sits and that is how you stay ahead with your membership.

 

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